ITSC Privacy Policy
Effective Date: August 28, 2025
ITSC ("we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and all individuals with whom we interact. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.itscnow.com, engage with our services, or otherwise communicate with us.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect various types of information, including:
- Personal Identification Information: Name, email address, phone number, company name, job title, and other contact details you voluntarily provide when you inquire about our services, subscribe to our newsletter, or communicate with us.
- Usage Data: Information about how you access and use our website, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits. This data helps us understand user behavior and improve our website.
- Service-Related Information: Details necessary to provide our cybersecurity consulting and other services, which may include information about your IT infrastructure, security posture, and business operations. This information is collected and processed strictly for the purpose of delivering our contracted services.
2. How We Collect Information
We collect information through various methods:
- Directly from You: When you fill out forms on our website, send us emails, call us, or provide information during consultations for our services.
- Automatically: As you navigate our website, we may use cookies, web beacons, and similar tracking technologies to collect usage data. You can control cookie preferences through your browser settings.
- From Third Parties: In some cases, we may receive information from third-party partners or publicly available sources, consistent with applicable laws.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services.
- To respond to your inquiries and provide customer support.
- To send you newsletters, marketing or promotional materials, and other information that may be of interest to you (you can opt-out at any time).
- To improve our website, services, and user experience.
- To monitor and analyze usage and trends to enhance our offerings.
- To detect, prevent, and address technical issues or security incidents.
- To comply with legal obligations and enforce our terms and conditions.
- To perform risk assessment and provide cybersecurity consulting services as per our agreements.
4. Disclosure of Your Information
We may disclose your information in the following situations:
- With Your Consent: We may disclose your personal information for any purpose with your explicit consent.
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., website hosting, analytics, email delivery). These parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Protection of Rights: We may disclose your information to protect and defend the rights or property of ITSC, prevent or investigate possible wrongdoing in connection with our services, or protect the personal safety of users or the public.
5. Data Security
We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for legal, tax, or accounting purposes).
7. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request that we correct any inaccurate or incomplete personal data.
- Erasure: Request that we delete your personal data under certain conditions.
- Object: Object to our processing of your personal data under certain conditions.
- Restriction: Request that we restrict the processing of your personal data under certain conditions.
- Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below.
8. Children's Privacy
ITSC does not knowingly collect any personal information from children under the age of 13. Our website and services are not directed to children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at alex@itscnow.com, and we will take steps to remove such information from our records.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us:
Email: alex@itscnow.com
Location: New York, USA